Privacy Policy
How theronaviqo protects and manages your personal information
Information Collection and Use
theronaviqo collects personal information when you register for our business education services, subscribe to newsletters, or interact with our platform. This includes your name, email address, phone number, and professional background details.
- Account registration information including name, email, and contact details
- Educational progress data and course completion records
- Communication preferences and feedback submissions
- Technical data such as IP addresses and device information for security purposes
We use this information to provide educational services, send relevant course updates, and improve our platform's functionality. Your data helps us customize learning experiences and maintain communication about upcoming programs scheduled for late 2025 and 2026.
Data Protection and Security
theronaviqo implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard encryption protocols and secure server infrastructure.
Security Measures: All sensitive data is encrypted using SSL/TLS protocols. Our servers are hosted in secure facilities with restricted access and continuous monitoring systems.
Regular security audits ensure our protective measures remain effective against evolving threats. Staff members receive ongoing training about data protection protocols and privacy best practices.
Your Rights Under Canadian Privacy Laws
As a Canadian business, theronaviqo complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have specific rights regarding your personal information:
- Right to access your personal information we hold
- Right to request corrections to inaccurate data
- Right to withdraw consent for specific data uses
- Right to request deletion of your personal information
- Right to receive information about how your data is used
To exercise these rights, contact our privacy team using the information provided below. We respond to privacy requests within 30 days as required by Canadian privacy legislation.
Data Sharing and Third Parties
theronaviqo does not sell your personal information to third parties. We may share limited data with trusted service providers who help deliver our educational services, including email delivery systems and learning management platforms.
These partners are contractually required to protect your information and use it only for specified purposes. We conduct regular assessments of third-party security practices to ensure compliance with our privacy standards.
In certain circumstances, we may disclose personal information if required by law or to protect the safety and security of our users and platform.
Data Retention and Deletion
theronaviqo retains personal information only as long as necessary to provide services and comply with legal obligations. Course completion records are maintained for seven years to support credential verification and continuing education tracking.
Account information is retained while your account remains active. After account closure, most personal data is deleted within 90 days, except for financial records which may be retained longer for regulatory compliance.
Automated Deletion: Our systems automatically review and purge outdated personal information according to established retention schedules, ensuring minimal data storage duration.
Cookies and Tracking Technologies
theronaviqo uses cookies and similar technologies to enhance user experience, analyze website performance, and provide personalized content. Essential cookies are necessary for basic platform functionality and cannot be disabled.
Analytics cookies help us understand how users interact with our platform, allowing continuous improvement of educational content and user interface design. Marketing cookies may be used to deliver relevant information about upcoming courses and programs.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
International Data Transfers
While theronaviqo primarily operates within Canada, some service providers may process data in other jurisdictions. We ensure adequate protection through contractual safeguards and compliance with international data transfer requirements.
Any international transfers comply with Canadian privacy laws and include appropriate security measures to protect your personal information during transit and storage.
Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications or prominent website announcements.
The current version is effective as of March 2025. We encourage regular review of this policy to stay informed about how we protect your privacy.
Privacy Inquiries and Contact
For privacy-related questions or to exercise your rights, contact us:
theronaviqo Privacy Team
2060 Hwy 61, Thunder Bay, ON P7J 1B9, Canada
Phone: +1 705 476
3288
Email: privacy@theronaviqo.com